Visiting Hours:

We understand visits from family and friends are a vital part of a patient’s health care, and we feel it is beneficial for a patient to be near loved ones during their stay in the hospital. Or primary goal is to help your friend or loved one recover as soon as possible, and it’s important for your loved one to see friendly, familiar faces while in the hospital. That’s why visitors are welcome throughout the day from 7:00 a.m. to 9:00 p.m. daily. During certain times when the nursing staff or physicians need to check the patient, visitors will be asked to leave the room momentarily.

It is vital for patients and families to realize the importance of rest in the recovery phase of their illness. For this reason, all critically ill patients are encouraged to rest and sleep as much as possible. Visiting hours in the Intensive Care Units are at 6:00 a.m., 9:00 a.m., 12:00 noon, 3:00 p.m., 6:00 p.m., 8:00 p.m., and 10:00 p.m. Visitors at the 10:00 p.m. time must enter the hospital through the emergency room entrance. These are approximate times and may vary depending upon the condition of the patients, and emergencies may cause delays or cancellations. Visiting is usually limited to 15 minutes. Longer visits may tire the patients. To better enable us to care for your loved one, we ask that only two visitors per patient be permitted to visit at any given time. During emergency situations, visitors may be asked to leave the unit.

Cafeteria:

The cafeteria at Citizens Medical Center is open every day of the week serving healthy and delicious meals for breakast, lunch, and dinner for our patients, visitors, and hospital staff. Cafeteria hours are:

Breakfast	6:30 a.m. to 9:30 a.m.	Monday through Friday
	6:30 a.m. to 8:30 a.m.	on weekends and holidays
Lunch	11:15 a.m. to 1:30 p.m.	Monday through Friday
	11:15 a.m. to 1:00 p.m.	on weekends and holidays
Dinner	5:00 p.m. to 8:00 p.m.

Citizens Medical Center cafeteria serves a variety of nutritious meals including items from the grill, entrées, vegetables, and soup and salad bar areas. Also available are homemade breads and desserts. We welcome our visitors to dine in our cafeteria, which is open to the public. Cafeteria menu for the week.

A snack bar with soda and vending machines is available 24 hours a day and located adjacent to the hospital cafeteria for change, drinks, sandwiches, candy, etc. The vending machines are stocked with snacks, hot and cold beverages, and a variety of foods that can be eaten cold or warmed in the microwave that is available.

Heart Rock Café:

Citizens Medical Center proudly serves Starbucks® coffee.  Located in the Women’s Pavilion lobby, the Heart Rock Café is open from 7:30 a.m. to 3:00 p.m. Monday through Friday serving different flavored gourmet coffees, cappuccino, lattes, café mochas, hot cocoa, assorted hot teas, fruit smoothies, as well as cooler beverages.  An assortment of delicious baked goods including muffins, scones, brownies, fresh-baked cookies, and other pastries are available for purchase, as well as salads, sandwiches, and pizza for lunch. When you’re in the Women’s Pavilion lobby, stop by the Heart Rock Café and buy a cup of coffee or a muffin to start your day in a good way!

Gift Shop:

Located in our main lobby, the hospital Gift Shop is operated by our Auxiliary to provide enjoyment and ease of shopping for our patients, visitors, and staff.  It is decorated for each holiday of the year, and always provides an array of lovely gifts, flowers, balloons, plants, and cards. Gift Shop hours are:

	Monday through Friday	9:00 a.m. - 8:00 p.m.
	Saturday	9:00 a.m. - 5:00 p.m.
	Sunday	11:00 a.m. - 3:00 p.m.

Smoking Policy:

To preserve and protect the health of our patients, Citizens Medical Center became a smoke-free facility on July 1, 2005.  Smoking is not permitted anywhere on the hospital campuses -- the Citizens Medical Center main campus as well as at the Clinics, Citizens HealthPlex, and medical office buildings.  This includes the outside patios and the surrounding grounds, as well as the parking lots.  The previously designated areas for smoking are now open-air patios for our patients, visitors, and employees to enjoy.